FOX News: Google Responds to Problems with Searches for Dinesh D'Souza's "America"

Originally published at Fox News.

Conservative filmmaker Dinesh D’Souza wants to know why his latest docudrama America: Imagine the World Without Her was buried by mega search engine Google.

“I certainly hope this is not intentional. But how long does it take a technical company to fix a technical problem?” D’Souza told FOX411. “We’re trying to be patient, but this is making it harder for people to get accurate information about the film.”

Here’s the technical problem: When one normally searches the name of a current movie plus the word “movie” in Google, showtimes and more information for the film typically show up. America opened on July 1 in 700 theaters nationwide, but typing in “America movie” has not provided show time information in a Google search.

Lawyers for the film sent a letter to Google chief legal officer David Drummond insisting the situation be fixed, claiming that it is hindering the ability for moviegoers to find out where its being played.

A Google rep acknowledged the problem, stating that their systems “have unfortunately confused the title of the movie America, because it’s a common term and appears in many movie titles.”

“We’ve updated the Knowledge Graph, our database that stores this type of information, but it will take some time to display show times and other details for this movie. We’re always working on improving our systems, and we appreciate the feedback,” the rep explained, adding that the show times are already there; but that the system just hasn’t fully updated yet to display show times when you search for directly for “America 2014 movie.”

A Google search Wednesday morning still did not not show provide theaters and times, even though America is now in more than 1,000 theaters.

D’Souza’s letter also questioned whether the glitch was a human or automated error, and demanded that Google provide statistics on searches in an effort for filmmakers to determine how many users could not find session times as a result of the technical error.

Google did not respond to FOX411’s request for comment. However, some tech experts we talked to say the situation was most likely a code problem.

“Google’s search algorithm is not an absolute exact science, however, its core mission is to serve up reliable and accurate information to the end user,” Ari Zoldan, CEO of Quantum Networks said. “The company does not engage in unethical or biased mis-search results. They are not in the business of taking sides.”

Zoldan also noted that Google can correct the problem.

“I am fairly certain they will do just that, this is not their only change-request inquiry for the search engine giant and [the movie] will have to wait in line,” he said.

Despite its Google problems, America has been doing well at the box office, drawing over $8.5 million on its limited theatrical run.

D’Souza says the docudrama seeks to celebrate the United States of America and its technological and humanitarian achievements.

“I want to rekindle that natural patriotism,” D’Souza added. “I want people to understand why they love their country and do more to restore America.”

D’Souza has been fighting another battle over the book version of America, this time with retail giant Costco. They yanked America off the shelves before the movie premiered, citing poor sales. But D’Souza says he met personally with the CEO of the company, and was told that Costco, after hearing complaints from thousands of their members, is now in the process of restocking the title.

Read more at Fox News.


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Keep reading:

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Breitbart: "America" Enjoys Fantastic Box Office Hold, Dethrones Moore's "Roger & Me"
Actor Jon Voight's Urgent Message on "America"
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TheBlaze: Dinesh D'Souza's "America" A Movie with the Soul of a Church
WND: "America" Filmmaker Claims Victory
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Through D'Souza's trademark incisiveness, wit, and originality, United States of Socialism reveals how the Left uses the Venezuelan formula for socialism, decisively refutes this new face of socialism, chillingly documents the full range of the Left’s gangster tendencies, and provocatively exposes the tactics of the socialist Left.

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  • Catty says:

    July 18, 2014 at 9:36 AM

    I am looking forward to reading your book, but how do you know that the reason it’s not on the top of Google’s search list is because not really that big a deal as you think? So stop being a big baby and suck it up. Sheesh..btw Again.. I am still looking forward to seeing the movie and reading the book- I like to be my own critic

  • timurlane says:

    July 18, 2014 at 9:43 AM

    What I find more nefarious is the way Flixter, a social movie site for learning about movies and new releases, rates D’Souza’s America at 10% (today 9%). This figure is an average of so-called professional critics reviews. The users themselves, however rate the film at 90% (today 89%). One would have thought that a “social movie site,” which is how they describe themselves, would rely on its users instead of outside critics.
    From a programmatic view, I grasp the technical problem Google describes, but there is a rather big fly in the ointment: they only need to list showtimes for movies currently in the theater. Right now, there is no other film out there, other than D’Souza’s, with the word ‘America’ in the title. It’s hard not to suspect that Google’s biggest challenge is getting over it’s ideological prejudice.

  • SB Cohrs says:

    July 18, 2014 at 10:02 AM

    Every immigrant, every Black, Latino and student should see this. True history has been buried and suppressed.

  • Lisa says:

    July 18, 2014 at 11:52 AM

    I typed in America show times and it came up 1st in line, I think it’s fixed 🙂

  • Sabrina says:

    July 19, 2014 at 11:08 PM

    Dear Catty:

    For starters, the film has crossed the $9 million revenue mark in just two weeks, and the book is now at #2 on both Amazon AND the New York Times top ten list. I’d say that’s a pretty big deal, wouldn’t you?

  • Rob says:

    July 20, 2014 at 11:07 AM

    The fact that critics hate this movie, and the public rates it at 90%, this reminds me of the book The Fountainhead by Ayn Rand……where the critics sought to train the public in Socialistic logic and embrace mediocrity by trying to destroy anything that praises individuality, and personal exceptionalism. Trying to destroy anyone outside the bounds of mediocrity.
    Sounds crazy, I know, but read the book. You’ll see the similarities.

  • Alexis says:

    July 26, 2014 at 1:45 AM

    I was surprised to see this article come out of the uber liberal Pacific Northwest.